Child protection services have a duty to protect children and young people from harm caused by neglect or abuse. We have a duty to investigate any allegations that a child might be being neglected or abused, and if necessary take appropriate action to protect the child.
Children's social care services work together with other agencies, such as police, schools and health services, to safeguard and promote the welfare of children.
If anyone is concerned about a child's safety they should contact the police or local children's social care service.
When someone contacts us about concerns about the welfare of a child our staff will ask for as much detail as possible and discuss the situation. This information will be combined with any other details we may already have about a child to enable our experienced staff to decide whether and how quickly action needs to be taken.
There are a number of possible actions we may take following receiving concerns about a child's welfare :
If someone contacts us about concerns about a child it may not be possible to let them know the outcome because of confidentiality reasons.