Lancashire County Council is committed to providing the best possible services and we welcome all your feedback, whether it is a complaint, comment or compliment. All your feedback provides us with valuable learning opportunities, which help us to continually improve our services, your confidence and satisfaction and our employees satisfaction through recognition where appropriate.
For more information about how we handle your compliments, comments and complaints please view our frequently asked questions (FAQs)
You can submit a compliment, comment or complaint in a number of ways:
Please send us your compliment, comment or complaint using one of the following links, which will take you to the appropriate pages on Lancashire County Council's website.
Please note that separate procedures are available to deal with complaints about:
By following the links below you can also report faults and problems relating to:
Send us your compliment or comment to firstname.lastname@example.org.
Send us your complaint to email@example.com.
Please ensure that your e-mail contains:
If you are unsure, where to send, please send it to "County Secretary and Solicitor Christ Church Precinct, County Hall, Preston, PR1 8XJ
You can speak to the relevant complaints officer from the area concerned.