A pothole is where the surface of the road has been eroded and a hollow has formed. The Council, as Highway Authority, has responsibility for the maintenance and repair of the Highway.
The severity of the pothole and, therefore, the criteria for attention is determined by the risk it poses to road users. This is difficult to judge since all potholes present some risk. The factors to be taken into account include size and depth of pothole; traffic type, speed and volume; road alignment and visibility and also the position in relation to road width. Potholes can also appear on pavements/footways.
If you discover a sunken or dangerous reinstatement in the highway or discover a missing stop tap or manhole cover in the highway, please report it to us. It is the responsibility of the Public Utility that carried out the work or owns the apparatus but we will investigate the defect and use our powers to get it repaired or replaced.